Broadway Cafe Newcastle County Down
Place Categories: Cafes and FoodPlace Tags: cafes and Food
August 11, 2013 12:48 am
The first time I visited the broadway cafe my table was not clean, however staff were quite friendly so I stayed which I now definitely regret. I ordered a chicken burger which looked fine when I got it but as I took my first bite roasting hot oil burnt my mouth and ran out of my burger the whole way down my arm leaving my arm stinging red for the whole day. I called a member of staff over and explained to them as the hot oil poured out of my burger and I was brought something else. By the time I got mine my family were finished and I had to rush my dinner. I was in Newcastle again yesterday and as everywhere was very busy we had to go here again after trying many places. I sat down ordered something different, until my experience was once again ruined! Dirty table, drunk man sat right next to my family and I and I was disgusted that he was allowed to bring his own alcohol into this cafe and as far as I know broadway cafe are not licensed for alcohol. When one of my family members asked a member of staff if he was allowed to drink beer here he was ignored as the staff member got the man a glass for his own beer. After all that the man tried to start a fight and kept shouting over to our table and nothing was done about it. We had no choice to leave, and by the looks of it you can’t afford to lose customers. I am disgusted and actually embarrassed for the manager and workers of the broadway cafe, it is unhygienic, and unsafe and I will defiantely not be returning and niether will any of my family or friends because I have spread the word. The one star that I have given is for the nice member of staff that served us the first time round who was clearly horrified and embarrassed that hot oil had poured out of my burger and burnt me, complete disgrace! Will never be back!!
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Address : 47 Central Promenade Newcastle, County Down BT33 0DJ
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Phone : 028 4372 2263
1/5 based on 1 user review.
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